Privacy Policy

Updated 28th January 2025

At WhichAccom, we respect your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. Below, we explain how we collect, use and protect your personal information.

What personal data do we collect?

When you use our website, we may collect the following types of personal data:

• Personal Identification Information: Name, email address and any other details you provide when submitting a review or creating an account.
• Technical Data: Information about your visit to our website, such as IP address, browser type, device type, and browsing behavior, which helps us improve the user experience.

How do we use your data?

We use your personal data for the following purposes:

• To manage your account and allow you to post reviews or feedback.
• To communicate with you regarding updates or changes to the site.
• To analyze website usage and improve site functionality and content.
• To send marketing communications, but only if you have opted-in to receive them. You can unsubscribe from these communications at any time.

Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

1. Right of Access: You have the right to request a copy of your personal data that we hold.
2. Right to Rectification: You can request that we correct any inaccuracies in the data we hold about you.
3. Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
4. Right to Restriction of Processing: You can request that we limit the processing of your data in certain situations.
5. Right to Object: You have the right to object to the processing of your data, particularly in cases where we process your data based on legitimate interests.
6. Right to Data Portability: You have the right to request that we transfer your data to another provider in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at hello@whichaccom.co.uk.

Do we sell your data?

We do not sell, rent or trade your personal data. Your data is kept confidential and will only be shared if required by law or to protect our legal rights.

How do we protect your data?

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration or destruction. However, please be aware that no online service can guarantee 100% security.

Cookies and Tracking Technologies

To comply with GDPR, we use cookies and similar tracking technologies to enhance your experience on our website. A cookie consent banner will appear when you first visit, and you can choose to accept or decline cookies. For more details on the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

Third-Party Service Providers

We may use third-party service providers to help us operate our site and manage our business (e.g., email marketing services, analytics providers). These providers only have access to the data necessary to perform their functions, and they are prohibited from using your data for any other purpose.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, with the revised date noted at the top. We encourage you to review the policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal data, please contact us at hello@whichaccom.co.uk.

Cookie Policy

Updated 28th January 2025

This Cookie Policy explains how WhichAccom uses cookies and similar technologies to enhance your experience on our website. By using our site, you consent to the use of cookies as described in this policy. If you do not agree to the use of cookies, you can manage or disable them through your browser settings.

What are cookies?

Cookies are small text files that are placed on your device (computer, tablet or smartphone) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide website owners with valuable information about how their site is being used.

How do we use cookies?

WhichAccom uses cookies for the following purposes:

• Essential Cookies: These cookies are necessary for the basic functionality of our website, such as enabling you to log in and post reviews. They cannot be disabled without affecting the site’s functionality.
• Performance Cookies: These cookies help us understand how visitors interact with our website, such as which pages are visited most often or if there are any errors. This helps us improve the site’s performance.
• Functional Cookies: These cookies allow our site to remember your preferences (e.g., language settings) and provide a more personalized experience.
• Advertising Cookies: These cookies are used to deliver targeted advertising based on your interests. We may use third-party advertising networks to show ads on other websites you visit.

What cookies do we use?

We use the following types of cookies on our site:

1. Session Cookies: Temporary cookies that expire when you close your browser. They help maintain your session while you navigate the website.
2. Persistent Cookies: These cookies remain on your device for a set period after you close your browser. They help remember your preferences and login information for future visits.
3. Third-Party Cookies: Cookies placed by third parties, such as Google Analytics or social media platforms, to collect data on site usage and to deliver personalized ads.

Managing Cookies

When you first visit WhichAccom, you will be presented with a cookie consent banner. You can choose to accept all cookies or customize your preferences by selecting which types of cookies you’d like to enable. You can also withdraw or change your consent at any time.

If you prefer not to accept cookies, you can adjust your browser settings to block them. However, please note that some features of our website may not function properly if cookies are disabled.

For more information on how to manage cookies in different browsers, visit the help section of your browser or use an online guide.

Links to Other Websites

Our website may contain links to other websites that are not operated by WhichAccom. Please note that we are not responsible for the content or privacy practices of these third-party sites. We encourage you to review their cookie and privacy policies when visiting their websites.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, with the revised date noted at the top.

Contact Us

If you have any questions about our Cookie Policy or how we use cookies, please contact us at hello@whichaccom.co.uk